The person who's with you all day

Hermes didn't come to Portugal to start a tour company. He came to live. There were years in Lisbon well before 2018, climbing the slopes of Graça as part of ordinary life, learning which tasca served the best bacalhau and which corner caught the late afternoon light on the Tagus. Little by little, friends and family back in Brazil started asking: "come with us, show us your Lisbon".

Those improvised days turned into something clear. People who traveled with Hermes came home telling different stories, not the queue at the Belém Tower, but the chat with the café owner and the little spot no pocket guide mentions. Book 'N Pin grew out of that, in 2018, to make it the work. Over the years he brought together a hand-picked team who work the same way.

The idea behind every tour is simple. Good travel is personal and unhurried. No bus with forty strangers, no timed half hour at each stop, no itinerary you aren't allowed to change.

The day belongs to your group, at your pace. If the square calls for one more coffee, we stay. If the kids get tired, we adjust. If you like a street and just want to walk it, we walk it. Hermes and the team know the shortcuts and the right hours, so you see what matters without rushing and still have time for the unexpected, which tends to be the best part.

Brazilian by birth, Lisbon resident by choice. Hermes grew up in Brazil and has lived in Portugal long enough to know Lisbon, Sintra, Porto and Fátima not from a guidebook, but from the everyday of living here.

That changes the whole trip. You can ask anything and catch every story the first time, with someone who walks these streets daily, not a scriptwriter reciting a memorized text.

Alongside him is a hand-picked team who have worked with him for years and guide the same way: unhurried, and attentive to every group. With Hermes or with someone from the team, booking with Book 'N Pin means traveling with people he knows and trusts, not with a name on a list.

We treat every traveler as a guest, not a number. Before the trip, you talk to us directly on WhatsApp, and the itinerary is built by hand for your group, from a couple on their honeymoon to a family with grandparents and grandkids. During the day, the attention is entirely yours. Afterward comes the memory and, almost always, the urge to come back.

That care is what turns an outing into a memory. Tell us what you dream of seeing in Portugal and we'll take care of the rest.

On very busy days, your guide may be someone from the team. When that happens, you will know before your booking is confirmed.